Terms and Conditions
Who We Are
At RZ Digital, we are more than just an AI agency—we are a growth partner for South African businesses looking to scale smarter, faster, and more efficiently. Our mission is simple: to empower financial services, insurance companies, and B2C businesses with cutting-edge artificial intelligence solutions and performance marketing expertise.
Whether you're struggling with high customer acquisition costs, low lead conversions, or managing your online reputation, RZ Digital is here to deliver results that matter.
Introduction
Welcome to RZ Digital. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website or engaging with our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.
Definitions
In these terms and conditions:
"We," "us," and "our" refer to RZ Digital, the owner of this website and provider of services.
You" and "your" refer to the user or visitor of our website and services.
Services" include all AI-powered marketing and automation services offered by RZ Digital as outlined on our website.
Use of the Website and Services
By accessing our website or engaging with our services, you agree to use them only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of the website by any third party. You must not engage in any conduct that could harm or impair the performance, availability, or accessibility of the website.
You also agree not to misuse any proprietary tools, content, or resources available through the website or as part of our services, including but not limited to attempting unauthorized access to any systems or data.
Intellectual Property
All content, design, software, and materials available on our website or as part of our services are the intellectual property of RZ Digital unless otherwise stated. This includes text, graphics, logos, icons, images, and videos.
You are granted limited permission to access and use our website for personal or commercial purposes. However, reproduction, distribution, or modification of any material without prior written consent from RZ Digital is strictly prohibited.
Service Agreements and Payments
Any agreement for services entered into with RZ Digital is subject to these terms and conditions, as well as any additional terms outlined in the contract or invoice provided at the time of engagement. Payments must be made according to the agreed terms specified in the service agreement. Failure to adhere to payment schedules may result in the suspension or termination of services.
Refunds are considered on a case-by-case basis and are subject to the terms outlined in the specific service agreement. We reserve the right to refuse a refund if the agreed-upon services have been delivered in accordance with the contract.
User Data and Privacy
We are committed to protecting your privacy and ensuring the confidentiality of your personal and business data. Any information collected through our website or during the course of providing our services will be handled in accordance with our Privacy Policy. By using our website or services, you consent to the collection and use of your data as outlined in the Privacy Policy.
RZ Digital complies with South African data protection laws, including POPIA (Protection of Personal Information Act). We implement appropriate technical and organisational measures to safeguard your data from unauthorized access, misuse, or disclosure.
Limitation of Liability
RZ Digital will not be held liable for any direct, indirect, incidental, or consequential damages arising out of your use of our website or services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses resulting from:
The use or inability to use our website or services.
Unauthorized access to or alteration of your data.
Any statements or conduct of third parties on our website.
While we strive to provide accurate and timely information, we do not guarantee that the website will be free of errors, interruptions, or security risks. You agree to use our website and services at your own risk.
Termination
We reserve the right to terminate or suspend access to our website or services at any time without prior notice if you breach these terms and conditions or if we believe your actions may harm our operations or reputation. Termination of access does not relieve you of any obligations incurred prior to termination, including payment for services already rendered.
Should you wish to terminate your agreement with us, you must provide written notice as outlined in the terms of your service agreement. Any outstanding payments must be settled before termination is finalized.
Third-Party Links and Services
Our website may contain links to third-party websites or services that are not owned or controlled by RZ Digital. These links are provided for your convenience, and we do not endorse or assume responsibility for the content, policies, or practices of any third-party sites or services.
By accessing third-party links, you do so at your own risk, and we encourage you to review their terms and conditions and privacy policies before engaging with them. RZ Digital will not be held liable for any loss or damage arising from your interaction with third-party websites or services.
Modifications to Terms
RZ Digital reserves the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on this page, and it is your responsibility to review these terms periodically.
Your continued use of our website or services following the posting of any updates signifies your acceptance of the revised terms. If you do not agree with the changes, you should discontinue using our website and services.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or relating to these terms or your use of our website and services will be subject to the exclusive jurisdiction of the South African courts.
AI & Automation
Fresh, creative solutions.
Integrity
Honesty and transparency.
Proven Track Record
Reputation of excellence
Why We Do It
South African businesses face unique challenges—from navigating strict regulations like POPIA to competing in a rapidly evolving digital landscape.
We believe that with the right tools and strategies, every business has the potential to achieve extraordinary growth.
Our passion lies in helping companies like yours thrive in a world where innovation and agility are the keys to success.
By combining the power of artificial intelligence with years of marketing expertise, we help you achieve your goals faster and more cost-effectively than ever before.
QUICK LINKS
CONTACT US
35 FRICKER ROAD
REGUS BUSINESS CENTRE
GROUND FLOOR
ILLOVO, SANDTON
JOHANNESBURG
GAUTENG, SOUTH AFRICA
2196
LEGAL
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